I had got to the point where I was too scared to hope that my working life could improve. I had run out of empathy and energy and felt that, unless something fundamental changed, I would have to leave my job. It’s early days but Fiona helped me re-remember my work passions and reconnect to the personal values that have always driven me. I now have a plan, resources I can tap into, and I feel safe enough to have allowed some hope to creep back in.