My coaching programmes are always tailored to your own specific needs, and usually include a combination of: addressing career difficulties including career direction and career transitions; public health and medical leadership development; and improving work-life balance and wellbeing.
I use a range of evidence based approaches from applied psychology, leadership development, and adult development theories to help you understand your needs with regards your career and working life, to gain new insights, make significant decisions, to grow professionally, and to develop as a leader.
Coaching is usually great fun and very rewarding – and it can also be hard work and demanding to work out what you really want in your life and your career, and to develop further as a leader. It may require considerable courage to take bold action and to make the changes you need. I will support you through the process, providing challenge and accountability as well as being alongside you every step of the way, helping you to find the confidence to experiment, reach your potential and create a new future for yourself.
As well as the contact time we have together, you will need around 2-4 hours of time between sessions to complete the actions we agree to help you to move forward.
Leadership and Career Coaching is not psychological therapy or counselling for people with mental illness, and nor is it any form of medical care. I integrate coaching approaches with career counselling and mentoring for public health and medical professionals who want to focus on the future and what they want to move towards, as well as to grow their sense of agency and autonomy.
How do I choose the right Leadership and Career Coach?
Choosing the right Leadership and Career Coach for you is vital, because a coaching partnership is a very high trust relationship which lasts for months – and often years. You will need to feel fully confident that you can be open and honest with the Coach, and that you completely trust their integrity, skill, and professional practice, and that you feel they are professionally an equal to you.
Unlike medicine, coaching is an unregulated field: it is considered essential to ensure that the whole of the Coach’s practice is ‘independently accredited’ by a professional coaching body, such as the European Mentoring and Coaching Council, and also that the Coach works within a recognised professional code of ethics.
Qualifications, Training and Experience
Check the Coach is fully qualified and experienced to work with people at your own professional level, and you may also wish to ensure they have direct experience of the kind of leadership and career challenges you face. You may prefer a coach who has worked as a senior doctor or in public health.
Leadership coaches usually have the ‘ILM7 Executive Coaching and Mentoring’ qualification.
Career coaches should be specifically qualified in career change as a Career Counsellor, as well as in more general career support.
You may want to know how many hours of formally logged coaching experience the Coach has with independent (paid) coaching clients, how many clients they have worked with, and what level of seniority they are experienced in working with.
You are likely to want to be sure the Coach has a broad and deep evidence base to their practice so that you can have confidence in the theories underpinning their work, including a solid foundation in psychology and behaviour change.
Check whether the Coach is registered as a Data Controller with the Information Commissioner’s Office, and that they have a privacy and confidentiality statement in line with GDPR.
You may wish to be assured they have an up to date enhanced Disclosure and Barring Certificate, and that they are insured for personal and professional liability.
You will also want to be assured that they are in regular supervision with a qualified supervisor, 1 hour supervision per 20-35 hours’ coaching depending on the level of experience as a coach, and that they attend regular professional development to develop their own skills as a coach.
There may be other factors which are important to you – take time to consider what you feel you would need from a Leadership and Career Coach to get the most out of the partnership.
What kind of questions can I bring to 1:1 Leadership and Career Coaching?
The questions or issues which you might bring to 1:1 leadership and career coaching are varied and can relate to any or all aspects of your professional life. This includes self care, work-life balance, setting boundaries, prioritisation, improving communication, managing difficult emotions at work,retirement planning, as well as your growth and development as a leader, and your short or longer term career direction. Having said that, my clients’ coaching goals usually fall into two broad categories:
What is not suitable for Leadership and Career Coaching?
Leadership and Career Coaching with me always has a primary focus on your professional life, rather than your personal life: this may also include your work-life balance and taking account of your wider personal life in the context of your career. I can also help with evidence based, skilled self help to build confidence and emotional self regulation at work, however I am not a therapist and I do not provide mental health treatment or personal counselling support.
If you are experiencing overt or covert bullying or harassment at work, you may benefit from a combination of mediation and assertiveness training; you can find out more from your HR department or organisations such as ACAS.
If your employer has significant concerns about your conduct, capability, or fitness to practice then coaching with me is not suitable.
If you have significant current or recent psychological problems then coaching with me is unlikely to be suitable, as I am not a mental health professional.
If you think you may be ready to explore working with me, the first step is to book a free, confidential, no obligation Career Consultation on the phone. This is essentially an informal conversation so that we can explore your needs and confirm whether working together is right for you at this time. This usually lasts around 40 minutes, please allow extra time in your diary so that we don’t have to rush to complete the consultation if we need a little longer.
The Career Consultation includes:
Background to your current situation
Your future aspirations
What you would like to get out of the coaching partnership, ie start to clarify what success would look like for you
About me and what you can expect from me
What I would expect from you
Practicalities (fees, dates, venue etc)
Any questions you might have
If I feel that working together is not right for you at this time, I will help you to identify alternative options where possible.
If we agree to work together then we will set a date for the first session. I send you a copy of our Coaching Agreement for you to check and sign. this ensures a safe, transparent and confidential relationship which works well for both of us. Once this is signed I will send you your invoice and your full welcome pack. This includes everything you need to get started (such as exercises and questions to help you to prepare for our work together) in order for us to finalise your coaching goals in your first session.
What is Coaching vs Mentoring vs Career Counselling?
I integrate Coaching, Mentoring and Career Counselling with my background in psychology, medicine, leadership and workplace health in a flexible way to meet your specific needs, ie I may use all three approaches when I work with you, according to your needs and your preferences.
All three approaches are confidential developmental processes between a Client and a qualified Coach, Mentor or Career Counsellor which take place as a series of conversations. They may be short term relationships over a few months, or longer term over a period of years.
Good practice states that all three of these approaches should involve an explicit ‘contract’, and the use of measurable goals (objectives) which provide a frame for the conversations and the relationship; all three approaches may include specific skills development, and all are based on objectivity, independence, accountability, and support.
There is a spectrum of skills used in both Coaching and Mentoring, from less directive to more directive. Coaching is more at the left hand (less directive, facilitating a process) end of the spectrum, and Mentoring is more at the right hand (more directive, using teaching skills) end of the spectrum. A mentor will need to have the same technical skills set as yourself to be able to offer professional support in your context, such as medical or public health leadership skills and experience.
A highly skilled Coach will be able to use the whole spectrum of skills, and may also be qualified as a Mentor, and vice versa. They will be able to draw on both the Client’s and the Coach/Mentor’s resources and expertise to help the Client to progress.
Career Counselling is slightly different to Coaching and Mentoring. It is not personal counselling or therapy, rather it uses more specific career guidance skills. Career Counselling usually involves specific career-related exercises and, whilst personalised to you, follows a structured approach to help you to specifically find or change direction in your career or later life.
I integrate a range of specific evidence-based Coaching, Mentoring and Career Counselling interventions with a focus on action between sessions, so that my Clients consistently achieve lasting change and get on an ‘upward spiral’. I will usually start on the left hand of the spectrum in every session (less directive), and will draw on my own professional expertise as a Mentor or a Career Counsellor depending on your context and needs (more directive), but only ever with your consent.
Every professional relationship with me is highly personalised and is always explicitly a relationship of equals between two adults: my role is to empower and enable you to fulfil your potential and to reach your career goals through developing your own agency.
What are the main professional competencies of a coach or mentor?
There are 8 competencies which a coach or mentor’s practice are assessed against by the professional body, European Mentoring and Coaching Council.
Commitment to self-development
Managing the contract
Building the relationship
Enabling insight and learning
Outcome and action orientation
Use of models and techniques
As a coach or mentor becomes more expert, the level of competence expected of them increases. The competency framework for the EMCC is the curriculum which coaches and mentors are assessed against. I am a Master Practitioner, which as well as meeting the competencies, also requires the practitioner to have over seven years’ experience, over 500 hours experience, and over 40 clients. (My experience significantly exceeds this).
What days/ times are sessions available?
I work Monday – Friday as a coach: this is my main and only job. I see clients mainly on Mondays, Tuesdays and Thursdays; however I can see you on Wednesdays and Fridays if this is the only time you are free.
My normal hours are until 6pm, plus later on a Tuesday evening. I see a limited number of clients per day to ensure I am able to give each client the full benefit of my attention.
The rest of the working week, I am doing admin or supporting my professional practice (CPD, supervision, audits, volunteering for the EMCC professional body etc).
I am an employer, team leader, or responsible for the professional development of others
I mainly work on a 1:1 basis with senior doctors, medical and public health leaders. I do also offer a range of group based interventions bespoke to your specific context.
This might include training and development courses in leadership, management, wellbeing or career development; action learning sets; group coaching; needs assessments; team facilitation and team development / team coaching sessions; or other consultancy relating to the professional lives of my client group.
I am an employer with a senior doctor in difficulty, can you help?
I am happy to work with senior doctors in difficulty relating to their professional life or work/life balance/ wellbeing, and have successfully helped to rehabilitate dozens of senior doctors over the last 6 years.
I do not work with senior doctors where there are active concerns about their mental health as I am not a clinician in this relationship, nor where there are serious concerns about their capability.
I do work with senior doctors in difficulty who pro-actively wish to engage in a developmental, skills based process to address wellbeing, career direction, leadership, conduct or communication issues.
Please contact me to discuss your specific needs further.
What theory or evidence-base do you use?
I am an expert in deep listening, coaching, careers counselling and mentoring, leadership development and leadership training, and also in the field of behaviour change and human flourishing, having spent the last 30 years learning, using, leading and teaching evidence-based theories of applied psychology to effect change at individual and population levels, in order to improve health and wellbeing and for leadership development.
I am highly trained in a range of methods and models. One of the main theoretical models which I use in my coaching practice is the leading edge ‘third wave’ applied psychology ACT (Acceptance and Commitment Training, pronounced ‘act’). ACT’s focus is on enabling people to live lives based on their personal values: helping people to find meaning, purpose and satisfaction in their lives, and taking action in line with what matters most to us personally, despite the difficult thoughts, feelings and urges which arise for us all in relation to our careers, leadership, career changes and working life in general. There are now over 250 Randomised Control Trials of ACT of which many relate to its use in the workplace. Please see herefor a list of recent references supporting the use of ACT in the workplace setting.
I also draw on my theoretical knowledge and practical skills in prevention and early intervention with ‘positive psychology’ (experience dependent neuroplasticity; mindfulness based cognitive approaches), adult development theory, complexity and systems theory, and compassion focused approaches. I also draw on communication theories such as non-violent communication, transactional analysis (TA), and motivational interviewing; and also the science of occupational and workplace health improvement, as well as my knowledge and experience of system-wide, organisational, and team leadership theory and practice including transformational leadership and leading in complexity and ambiguity.
I am unwell / have recently been unwell – can I still do Leadership and Career Coaching?
I am skilled in working with senior doctors and public health specialists who find themselves in difficulty with their careers and working lives due to mild-moderate health issues, including doctors in difficulty and who are struggling with burnout; I may be able to help you to stay in work, or to get back to work. Please discuss your specific situation with me through a confidential Career Consultation; if I feel that I am unable to help you, I will try to help you to identify alternative support.
If you are currently off sick from work, or have been mentally unwell requiring clinical treatment in last few years, please do let me know before or during our Consultation.
Depending on your specific circumstances, I may still be able to work with you; however I will always ask you to discuss with your clinician or therapist whether working together is an appropriate contribution to your recovery at this point in time. I am a coach and not a clinician or therapist in this relationship, and my coaching services are not an alternative treatment for mental illness. The focus of our work is always on your professional life.
Coaching has been proven in research meta-analyses to significantly increase the success of returning to work after a period of mental ill-health, in conjunction with clinical care. Please let me know if you are currently or have recently been working with a clinician or therapist at the time of our Consultation so that we can both be sure that working together is appropriate for you at this time.
I have a neurodiversity condition- how can you help me?
I have experience of coaching doctors and leaders who have a neurodiversity condition including: Autism, Asperger’s, ADHD/ ADD, and Dyslexia. Please note that I do not make a diagnosis, but if you do have a neurodiversity condition then I can help you to understand the impact of your condition on your career and working relationships, and help you to make the right career choices to enable you to improve your working life in the future. Please contact me to find out more.
Do you come into my workplace?
I don’t come into your workplace to observe you. I don’t feel this adds anything to the coaching process and it can change the feeling of equality in our coaching relationship and distract from the work we do together in coaching sessions.
Do you use 360’ feedback tools and psychometrics ?
I am an experienced facilitator for the NHS Leadership Academy 360’ feedback tool, the FMLM tool and am also trained in a leading self assessment leadership behaviour process. I use other evidence based ways to increase your self awareness including self assessment exercises, some of which are externally validated.
I don’t offer full personality profiling and full psychometric testing, as there is growing evidence that personality is not a fixed construct, rather I use other tools to help you to develop insight into yourself and your impact on others including adult development theories. The evidence shows clearly that transformational leadership is primarily about leadership behaviour, and competence, rather than about personality; my focus is on effecting sustained change through supporting my clients to expand their range of leadership behaviours and growing their competencies.
What should I expect in 1:1 Coaching ? How many sessions would I need?
In a coaching partnership, we meet as equals for an agreed initial number of sessions to explore an agenda wholly set by you, within a contracted agreement. We work together to identify what outcomes (goals) you want from the coaching relationship at the start of the coaching process.
We meet either in person for our coaching sessions or by online which is equally effective and suits many busy senior doctors. For face-to-face coaching we would normally meet in my office in Chapel Allerton, north Leeds, and I offer Zoom (or other provider of your choice) based coaching to clients across the UK and Internationally – I have a number of international clients and have worked with clients from all five continents.
All my coaching sessions are both reflective and action orientated and are usually 90 minutes long, and I am flexible according to your own needs. Session frequency varies according to your needs; sessions are usually 2-4 weeks apart especially for the first few sessions, and can be more frequent for people seeking a complete change of career under time pressure. I currently offer programmes in blocks of 4 or 6 sessions. Leadership coaching is usually around 12-18 sessions over a couple of years, with a minimum of 6 sessions. Career direction coaching (career counselling) is usually 4-6 sessions over a several month period.
I support you to set your own goals for each session, and at the end of each session we agree actions for you to take forward to complete before the next session. I ask for your feedback following each session to consolidate your insights and learning.
In between sessions you put your agreed actions into practice, and start to make the changes you want to see in your life and career. All my coaching programmes include access to the resources section of my website, and my evidence-based career worksheets to complete between sessions on topics specifically relating to your needs.
At the final session we review your learning over our coaching relationship, and develop plans to enable you to move forwards into the future with greater meaning, purpose, satisfaction and wellbeing in your career, leadership role and working life.
If you are wanting to explore a complete career change or to develop a medical career plan I will usually suggest a specific, more structured career counselling programme, I will discuss this with you in the Career Consultation.
Many of my clients choose to continue to have additional sessions as their career progresses over time, either immediately after our initial sessions, or at some point in the future. We would always work within a contract and a framework of your own goals, and would regularly update your goals to reflect your current circumstances and context.
Is Coaching confidential?
I understand that discretion and confidentiality are extremely important to my clients, and I take great care to provide a safe and confidential service within the limits of the law. In line with my professional accountability ethics, if I have concerns about your or someone else’s welfare I will discuss this with you in the first instance and I will agree a course of action with you. I will always make every effort to discuss any concerns with you in person or by phone, and will only contact another party as a last resort in extreme circumstances, and even then on an anonymous basis if at all possible.
Absolutely! Coaching is an ideal use of continual professional development (CPD) time. I am happy to provide a certificate on request to state how many hours of coaching we have undertaken together. I can help you to develop your reflective practice skills further and to gain additional CPD time for your reflections – which also helps you to get the most value from your sessions.
Can you coach my staff?
Please contact me to discuss this. It will very much depend on your individual circumstances. If I have been coaching you personally, we will need to consider whether we feel we can maintain our relationship without this being detrimental to the our relationship and to the rest of your team. If you are an HR manager or Medical Director and are looking for a Leadership and Career Coach to work with a member or members of your staff rather than yourself directly, the answer is usually yes.
I offer 1:1 coaching in programmes of 4 or 6 sessions. Each session is 90 minutes long plus between-session support. All my programmes include:
Clear personal and professional goal setting at the start of your programme with mid-programme progress reviews; goals may be jointly agreed with your employer
Bespoke evidence-based coaching interventions tailored to your specific needs and goals focusing on leadership development, wellbeing, and/or career development
Every session includes: session goal setting; review of experiential learning between sessions; work on session goal(s); reflection and summary of insights from the session; identification of specific between-session actions
Post-session email summary within 24 hours with self-directed learning materials to build theoretical knowledge and experiential learning
Post-session reflection process in line with GMC/ FPH/ FMLM requirements for reflective practice, and pre-session planning process to help you to make the most of each session
Access to online client resources (wider reading, recommendations, podcasts etc)
Between session support from Fiona by phone and email during office hours
In person in Fiona’s consulting room in North Leeds, or online on Zoom or other platform of your choice (currently online only due to Covid-19)
I will discuss my fees with you at the Career Consultation once I am confident that I can help you. Many people wish to have further regular or ad-hoc sessions as their career progresses after their initial block of sessions.
It should be possible for you to count your coaching sessions as Professional Expenses (CPD) for tax purposes and I can give you a CPD certificate for appraisal purposes. Many employers will pay for leadership and career coaching from an independent provider such as myself to support their more senior staff. Our contract describes the full terms and conditions, please ask me for a draft contract if you would like to see this.
Working with me in a coaching partnership is a significant investment in your own personal and professional development to support you to lead confidently and effectively and to ensure that your future career and working life meets your needs, and is fulfilling, satisfying and sustainable.
My clients consistently tell me that they feel they have received full value in terms of return on their investment, and they are wholly confident that the work we have done together will continue to have a positive impact on the rest of their career – as well as their long term quality of life.
What are your Terms and Conditions re cancelling and rescheduling?
Please see this page for my Terms and Conditions for 1:1 and group based coaching for more information.
What should I expect in the first session?
Many people that I work with have never worked in this way before so please be assured I will be sensitive to your needs during our sessions.
Before our first session, we will have already had a Consultation to discuss the coaching relationship and to agree the practicalities including: time and date; duration; location/ videoconferencing platform. I will have sent you exercises to complete and return before our first session to help you to identify your coaching goals, ie what you want to achieve from working with me.
A coaching partnership is a high trust non-therapeutic learning and development relationship, including contact time together in the form of coaching sessions, to help you to move forwards towards your leadership and career goals.
The first session involves getting to know you, your context and what you have learned so far. At the start of our first session, I will always check with you if you have any questions or concerns. We will then review the exercises you have completed before the first session and we will use them to finalise your coaching goals, so that we can both be really clear what you need to get out of our coaching partnership.
We will then start to work on your goals and moving forwards into the future, whether they relate to developing your leadership skills and style further, improving your wellbeing at work, or making career changes and planning your public health or medical career. Each coaching session is always bespoke to your own specific needs.
During each coaching session, we identify ‘between-session actions’ for you to complete before the next session, such as conversations with people, reflective exercises, experimenting with new behaviours; we will agree these at the end of the session.
Between-session actions are always an invitation for you to help you to move closer towards your goals; as a guide they may take around an hour a week. Before we close each session, we’ll briefly review the session, and agree the date of the next session.
Please bring a pen and paper with you to the session, perhaps in a special folder if you like. After the session, I will email you with the actions we agreed, the date of the next session and any resources you need. I will also send you a session evaluation email to help you to reflect and gain further insights, and also to help you to prepare for the next session.
In our second and subsequent sessions, we’ll check whether your overarching goals remain the same. We’ll also briefly touch on the last session, discuss progress since we last met, review the actions you have completed, and identify a session goal to focus on, aligned to your coaching goals. In this way we are constantly moving towards improving your career and working life, so that you leave each session feeling clear, energised and excited to be moving forwards!
What do you do outside of work, Fiona?
Outside of the work context, I’m an ambivert personality, so I enjoy a mixture of time with people and time alone. Since I was a young adult, I’ve loved dance, yoga, canoeing, and being outdoors in nature, as well as spending time with friends and family. I love organising social events in order to connect people together and build community. I’ve always been curious about what makes people ‘tick’ and am usually doing something related to this – one way or another!
Click the dots or arrows to read over 60 testimonials from recent clients
Medical Chief Executive, London
Having been in my chosen career for many years I found myself anxious about the next steps to take. Fiona completely related to my dilemma and provided an excellent service. She helped me identify my goals, supported me to do that with exercises and tasks that felt relevant to my life stage, and enabled me to explore solutions in safe space. I would recommend Fiona to any professional seeking to explore their future career plan.
Executive Medical Director, Midlands
I found the process of coaching to be immensely helpful in understanding how I can use my skills and knowledge more effectively in different situations. It has improved my ability to move between strategic and tactical thinking much more easily and be more effective as a medical leader and Board member. Having a space to think out loud and discuss approaches with someone skillful who is encouraging and completely non judgemental was very useful and I have really benefited from my sessions.
Senior Surgeon and Clinical Director, West Yorkshire
Fiona helped me to focus my thoughts about the transition of life as a very busy clinician to that of retirement. The sessions appropriately challenged me to look at my future and unlocked ideas of what really is important for me to enjoy life in years to come.
Salaried General Practitioner, Wessex
I would whole-heartedly recommend Fiona as a careers coach. I have benefited enormously from my sessions with her, developing a new strand to my career and even taking the first steps into medical leadership- something I would never have dreamed of before; especially as I was seriously contemplating whether leaving general practice was what lay ahead for me. I was uncertain about the financial outlay initially and a little uneasy about how it would feel discussing things via Skype but I feel so lucky to have been able to undertake my sessions in this way (not being local to Fiona) as I would have missed out on life changing advice and guidance if I hadn't. The cost has been more than worth it and I have gained insight, been challenged in a very positive way and been supported for what feels like the first time in my career to choose/create an exciting future which fulfills my value system and which I am passionate about. Fiona is a very skilled coach and I believe whatever stage of your career you're at you would find her an empathic, professional and inspiring influence on your future.
Consultant Surgeon, Midlands
Working with Fiona has transformed my life. When we first met, I was unhappy, struggled to deal with challenges, and not even sure whether to continue in medicine. Some months later, I know much more about myself that I thought possible, I have discovered new ways of thinking, am much more focused, and with a clear way forward. I feel enthusiastic and positive about the future, ready to seize opportunities, and focus on my core values. Thank you!
Director of Public Health, Yorkshire and Humber
Beginning my DPH career during a pandemic has been both exciting and challenging. Having Fiona's coaching support has given me space to think strategically which has been hard to come by whilst the team and the Authority as a whole have been running in response mode. Fiona's coaching has given me the right balance of support and challenge and through her questioning I have developed different perspectives on issues I have been facing and been able to take different approaches in the workplace to achieve progress. Fiona structures the sessions and her feedback well to develop continuity in the coaching process and maintain progress between sessions. Thank you Fiona.
GP Partner, Birmingham
I arrived at the beginning of my coaching journey lacking direction and struggling to find way to move forward to find a fulfilling career. Through the direction, guidance and coaching of 6 sessions with Fiona I arrive in a place much more positive, having identified a set of values which has informed a clear plan I am confident will support my move towards the type of career I crave. I would recommend Fiona highly for her positive, caring and professional approach to coaching in helping me to this point.
Senior GP Partner, North London
I have worked with Fiona for the last 6 months in career counselling. As a GP of 20 years I was burnt out and struggling to reconcile my professional identify with my current role. From the outset , and with high skill and meaningful empathy Fiona helped me gain insights and skills in self care, re-appraisal of my core values. Fiona worked diligently and compassionately with me, such that I am now confident I have clarity, positivity and empowerment which I can readily access and apply to my career decision making. I would not hesitate to recommend Fiona to anyone who may feel they are experiencing something similar and who may be struggling to see how they can move forwards.
Senior GP Partner, London
The career coaching I received from Fiona was excellent. As a senior clinician I wanted to explore the process of moving into a new role. The sessions were structured and very supportive right from the start. I feel excited about the future and have clarity about my next steps into a new career. I would thoroughly recommend any other doctor considering a change in career to contact Fiona and gain the valuable insight that I achieved.
Deputy Medical Director, Yorkshire
I was hesitant about seeking out help in deciding my future, and tried to resolve the issues myself, without success. Fiona has been supportive but challenging, and really helped me understand why I do my job, and the sessions have allowed me to develop and become more confident in myself, as a leader.
Consultant Anaesthetist, North West England
I had got to the point where I was too scared to hope that my working life could improve. I had run out of empathy and energy and felt that, unless something fundamental changed, I would have to leave my job. It's early days but Fiona helped me re-remember my work passions and reconnect to the personal values that have always driven me. I now have a plan, resources I can tap into, and I feel safe enough to have allowed some hope to creep back in.
Consultant Physician, Leeds
What I really liked when working with Fiona was that she has adopted a very kind and gentle approach, so not an aggressive one, but at the same time without asking her client to make discounts on their goals. I thought initially that she would suggest I tone down my ambition/ goals in favor of my self care, family relationships etc, but I was very pleased to see that she was teaching me ways of how to look after myself and my family relationships etc so that I could achieve my goals. That was valuable. In addition, through the work we did together and the tools she has shared with me, I have been able to adopt a step by step process of tackling my tendency to procrastinate and to respond only to deadlines, in a way that helps me make steady progress.
Consultant ENT Surgeon, North East England
I learnt a lot about myself and my working patterns during my coaching course and feel that my confidence and self-awareness have improved markedly as a result. I'm aware of new techniques for improving my efficiency at work and have noticed already how I am using the methods in my daily routines. I would thoroughly recommend working with Fiona.
GP and Clinical Director, London
I have had 4 sessions with Fiona, as I had reached a block in deciding whether to continue in either my NHS General Practice or in my Clinical Director role. Fiona was an expert listener. She enabled me to articulate to myself, both what I need from my career and a plan of how to get there. I have now decided to stay in my current roles, but with some clearer goals, boundaries and a useful plan for my development. I feel more content and energised since our sessions together and would certainly have more sessions in the future.
Consultant in Neuro-Intensive Care, England
Fiona's thoughtful sessions helped me get the most out of a very challenging year. I achieved my career goals, and also a new sense of balance and joy with my outside of work life. I'm really optimistic about new challenges, and developing further with this next stage of my career.
Senior GP Partner and Locality Leader, Leeds
Fiona has enabled me to nurture myself into a confident leader who seeks new challenges and is not afraid to say no to tasks & projects that do not satisfy my core values. Anxieties have become a quiet distant murmur as they have melted away as I have become more mindful and self compassionate. A colleague recently noted that I was ‘too positive’. I now keep a journal and have started a blog and see my life as collections of joy. I would thoroughly recommend Fiona to anyone wishing to be coached to a new level in life.
Director of Public Health, Yorkshire and Humber
As a senior Public Health Leader, I worked with Fiona just as I had taken on a new role. The opportunity to work with Fiona has been fantastic as it has allowed me the space and time to set my goals; work towards them with challenge from Fiona and see the significant progress I made over the course of the sessions.
Academic Non Medical Clinician, South of England
Career coaching with Fiona has been enlightening and empowering as it has enabled me to align my values fully with a shift in career horizons. I can now comfortably acknowledge and accept contemporary career decisions and view future career options with excitement and clarity. At times, the experience was challenging requiring resilience and mental toughness to engage in reflection and analysis honestly and with an open mind. Throughout the coaching period, Fiona has been empathic, caring and diligent. Her knowledge on personal development and coaching is bountiful as is evident by her ability to draw on examples and resources to support the process. I would whole-heartedly recommend Fiona.
GP Network Clinical Director and Senior Partner, West Yorkshire
I felt perhaps like others "coaching" may conjure up a variety of perceptions. Having worked with Fiona, it has been a real eye opener particularly when I was faced with developing into my Clinical Director role, I think her credentials and experience added a sense of confidence to really engage and not hold back, she managed difficult discussions with empathy, sincerity and holding you to account and really getting into the places where it matters to effect change. Whole heartedly would recommend her.
Consultant in Emergency Medicine, West Yorkshire
I had been struggling to find my niche as a new consultant, and was aware of my career path being shaped largely by chance and by the agendas of other people. Working with Fiona helped me to clarify what my career goals are by getting to the heart of what I really care about and what makes me feel energised. I now have a vivid picture of what I want for my future self, and a clear idea of the steps I need to take to get there. I would recommend Fiona as a coach to anyone who feels lost or stuck in their career.
Senior Paediatrics Registrar, London & Australia
I think Fiona has the perfect background for the highly specialised area of medical careers advice, having had experience both clinically, within public health and management. This, combined with her intuition, commitment and warmth provided an arena in which I felt understood, and I felt like I was treated as an individual rather than the "tick a box" approach that I've experienced in careers advice previously. The depth to which Fiona helped me explore my career interests was so impressive, and she also helped me understand a lot about myself in the process. When I met Fiona I was feeling burnt out, unhappy and work and lost in the system. 18 months on, I am excited about my career again and have tangible goals; I finally feel like life is unfolding into a future I feel excited about and I am so grateful to Fiona for guiding me through a difficult patch with empathy, humour and wisdom.
International health nurse and strategic emergency planner
Fiona was fantastic from our initial consultation right through the process. She was understanding when my schedule meant rearranging sessions and made every effort to accommodate the fact that I wasn’t always in the same time zone.
GP and Medical Examiner, South England
Fiona has enabled me to see a clear career path which suits not only my ‘work’ requirements but also takes into consideration the lifestyle I crave. If you are procrastinating over decisions or unsure if you can change your career then coaching with Fiona will be life changing - just as it has been for me. I’m now in the process of changing career from GP to forensic pathology and feel excited and hopeful about the future.
Consultant Anaesthetist and Clinical Leader, North West England
I engaged in coaching after feeling that I was not meant to be working in leadership roles any more. I'd had episodes of illness, long term health problems and family difficulties meaning that I felt I had been left behind with my career. I'd had so many knockbacks and hadn't achieved my leadership goals despite lots of effort. Coaching was very valuable to make me realise that this is the right direction of travel for me in my career and not to compromise on this goal or to be put off by failure. Fiona really challenged me to act and to put my experience and knowledge into use which I successfully did. This process enabled me to re-build my confidence at a time when I was close to giving up completely.
Clinical Leader, New Zealand
Thank you for your assistance in coaching me through job transitions, facilitating my ability to reflect and “giving” me permission to congratulate myself! Recent months have been challenging for doctors worldwide, especially for those who are face to face with vulnerable patients. The response to COVID -19 has been a steep learning curve for me but also, post reflection, an important time to consolidate a vision for my journey going forward. You have helped me to look at challenges from a different perspective and this has been much appreciated.
GP Partner and PCN Clinical Director
I have found Fiona to be calm and professional allowing me to think and reflect on my values, goals and skills. Fiona has helped me focus and I have some clear next steps to take. I liked the structured approach and Fiona's skill to keeping me on track during the session so we made best use of our time.
Senior GP Partner and Network Chair, Leeds
Fiona is a fantastic coach. She challenges me and has enabled me to make major changes both in my work and personal life. Through her sessions I have set-up and am running my own Medico-legal business that is being inundated with new work – I would not have moved at this pace and achieved this prior to my coaching sessions.
Senior GP Partner, Leeds
I had never considered coaching before. After three sessions the benefits are crystal clear. Fiona’s coaching style has really suited me: a perfect mixture of affirmation and challenge.
Being coached by Fiona has helped to give me clarity about my own strengths - and helped me shape career choices moving forward.
Consultant Physician, Derbyshire
I started working with Fiona when I realised that the way I worked was not going to be sustainable in the long term.
Working together helped me realise that my biggest weakness was not in my professional ability but in my failure to care for my own wellbeing and to maintain a healthy work life balance.
Fiona shared enough of herself for me to feel that I was working with a ‘real’ human being, not just with empathy, but with relevant life experiences of her own – but always maintaining appropriate boundaries such that it remained ‘my’ session.
I now have a far more healthy view of the place that work has in my life, and whilst I see myself as a ‘work in progress’, when things to start to slip I continue to refer back to the strategies I learned when working with Fiona.
Deputy Director, Public Health England
Working with Fiona has helped me to stop, take stock and critically assess my career. The exercises undertaken with Fiona have reinforced my need to work in an environment that align to my values. Looking back over my career, including how I managed through some difficult times, helped me to realise what strengths I have, and what choices I have moving forward.
Senior GP Partner, Leeds
I have found coaching a very useful use of time in trying to negotiate and plan the numerous commitments and opportunities that modern day general practice throws up.
It has helped set realistic targets and plans to maintain my work life balance.
Salaried GP, South Yorkshire
Honestly I was dubious before the process started. Once I went through it I learnt so much about what I really wanted in life and how to go about it. Fiona gave me the confidence to do this. She allowed me to take control of my future and gave me the tools to make the changes in my life to give me clarity.
Chief Clinical Information Officer and Digital Health Consultant, London
With Fiona's guidance I have just re-invented my professional life after retirement from NHS clinical work, developing an independent consultancy in my area of expertise. She offered great listening skills, calm and warm hearted conversations, clarity in setting of objectives, defining my vision and plans. Whether you have a 'burning platform' or you are at a crossroads with your career, you can trust Fiona with creating the right setting to reflect, innovate and thrive.
GP Partner, Clinical Lead, and Governing Body GP, Yorkshire
Since working with Fiona I have established a clear set of goals for the next three years. Working through a series of actions with her support I have moved mountains, going from a set of ideas to creating a new role which combines my strengths and key interests. This clarity has helped others around me understand how I might contribute more effectively to the system I work within. I really valued the calm space that Fiona creates in which to test out ideas and refine what my vision is. She uses really effective exercises that energised me, rediscovering what I want to achieve and helping me focus on what really matters to me. I was nervous about the time commitment and investment required at a time of maximum stretch professionally. However the push to do this was a need for greater job and life satisfaction. I would recommend Fiona’s approach to senior clinical professionals who are considering making a change or are working within systems that are changing. She has helped me grow in confidence about my personal strengths, learning how I can effect change in the system by finding a role that I can bring my best skills to.
Senior Registrar, South Yorkshire
Investing in coaching was one of the best decisions I have ever made and I recommend Fiona without hesitation. In just five months it has made a huge difference to my life: I feel more centred and resilient, applying for a Consultant job no longer feels overwhelming, and I have made significant progress towards creating a portfolio career. The actions from each session kept me motivated and added a level of accountability. Given how disempowered I felt before coaching, they also gave me permission to try out new behaviours in a safe environment. Most importantly, I now have a range of tools and techniques that will help me grow into the best version of myself and I’m grateful.
Salaried GP, London
I went into coaching with a real lack of clarity over how to progress in my career and feeling very unsure if I would want to continue to work as a Doctor. Through skilful guidance, Fiona has really helped me understand my personality type and identify my needs. This was something I had totally failed to consider before. I now recognise what makes me feel energised and what I need to have a happy, fulfilling professional life. Coaching with Fiona has helped me realise that I do enjoy being a Doctor but I may need to make some "tweaks" to my path. I now have the confidence to undertake this!
Consultant Physician, North West England
Fiona helped me during a critical decision stage of my career. After I made a difficult decision to explore an alternative career, after 14 years in medicine. Fiona helped me evaluate my values and strengths and reevaluate my career aspirations. This involved helpful and informative exercises, followed by in-depth discussion. All along Fiona was considerate, supportive and encouraging. She asked key questions that enabled me to make confident career decisions. She also provided support and guidance whilst applying for a new role and around the interview process. She helped me bring an awareness of my core values into my decision making process regarding this new role. I was always impressed by Fiona's high level of professionalism, kind and considerate nature. I found her to be very respectful, trustworthy and easy to talk to. We did our sessions over Skype which worked very well and was convenient. 3 months later I am now working outside the NHS in a new career and I am happy with my decision and where I now am. Fiona's coaching services were an important and helpful part of confidently making this career transition.
Consultant in Public Health Medicine, Yorkshire and Humber
I came to Fiona at a critical time in my life and career, with a ‘dream’ that seemed an awful long way away. Fiona calmly and professionally made me realise that the dream could be a reality with careful consideration of what was right for me, she also gave me the courage to leave the job I was in and move into the right place. I am now “living the dream”. Thank you Fiona.
GP Partner and Clinical Director, West Yorkshire
I have worked with Fiona for just less than 3 years, during a complex merger of multiple GP practices, significant changes in my family life and the start of a very challenging leadership role. With Fiona’s help I’ve survived these changes, am clearer about my values, can take better care of myself and have managed to create a professional role, leadership position and working pattern that feels right for me. I feel that the Fiona’s coaching has helped me succeed in delivering a series of difficult projects that would not have been possible without her skilled, validating and supportive mentorship.
Deputy Medical Director, London
I came to Fiona with so many thoughts and ideas, which she carefully help me dissect and re-craft; in doing so I have gained much more clarity about my career goals. Fiona has a fantastic manner with an obvious wealth of experience that makes the experience enjoyable (if a little unnerving at first!) I would totally recommend her. I appreciate coaching is expensive, but I challenge anyone to find a bought item that can add so much value.. invest in yourself!
Independent Contractor, Leeds
I have thoroughly enjoyed working with Fiona. She has challenged me, she has made me think, she has worked me hard and together we have created a working and viable blueprint for the next stage of my life and career.
Portfolio GP, York
I found the sessions with Fiona very valuable. I had been struggling with a portfolio career and saying yes to all opportunities that came my way. I also felt guilty that I was not fully committed to GP work. Fiona helped me understand the way forward and improved my confidence and my belief in my right to choose a career I wanted. Fiona was flexible with timings and really listened to my position. I would absolutely recommend her.
NHS System Leader, South Yorkshire
Working with Fiona has provided me with the headspace, and challenge, to reflect and refocus my energy where its needed in order to be most effective. By doing so I've been able to achieve my aim of a much healthier work life balance.
GP Partner, Channel Islands
Fiona's coaching has helped me to make changes in my working life with confidence, and provided clarity about the next stage of my career. Her supportive but challenging approach has been much appreciated. I started the process with some reservation, but would now recommend to any doctor feeling dissatisfied in their career.
Senior GP Partner, West Yorkshire
Coaching with Fiona has been supportive, challenging, thought provoking and empowering. It has helped me to develop skills to look at my current work situation, reflect, and given me tools to make changes- with the aim of letting go of one trapeze and catching another.
Consultant in Health Protection, Yorkshire
I've developed greater clarity on my career vision, what I want from a job and how to take the next steps in my career development journey. These sessions have given me time and space to reflect on my career to date, my skills and development needs and have made it easier to make decisions about career direction and jobs I can take to help me get there. I have since been appointed to a new role that meets many of my aims. As part of our sessions we also did some very useful work around systems leadership and how to work in complexity which has helped me on my journey to becoming a stronger leader. Fiona has a supportive style and provided just the right amount of challenge, helping me to clearly identify my aims and to recognise my strengths and areas for development. I've gained a huge amount in a short space of time and would definitely recommend to others in similar senior leadership positions.
Consultant in Health Protection, Yorkshire and Humber
Fiona helped me work through a difficult period at work when pressures on my organisation were at their highest. She encouraged me to challenge my own work patterns allowing me to prioritise some of my needs without compromising the work I delivered. Through my sessions with Fiona I was able to recognise the impact of the work environment I had created and take simple steps to improve it. She supported me to hold constructive conversations in order to enable me to grow professionally.
Director of Public Health, North East England
You are a transformational coach who has enabled me to significantly improve my performance and wellbeing. I enjoyed working with you because you were both assertive and compassionate and enabled me to achieve my specific goals. I would recommend your services to anyone in a professional role because for me, the experience I had as your coachee went way beyond my expectations and has had such a positive impact on my stated outcomes.
Director of Public Health, North East England
I had a clear goal identified for what I wanted to achieve from coaching. Fiona talked me through the goals and helped me to identify the key areas I needed to focus on to achieve these. Over the course of the first few sessions we were able to focus on specific areas of improvement which led to a successful application and interview for a DPH post.
Consultant Surgeon, South Yorkshire
I would recommend Fiona Day as a career coach. At a crossroads in my career decisions both emotionally and through changes in circumstance I have been able, with her help, to gain clarity on what gives me satisfaction in my working life and what my overall priorities are in future plans. The meetings were carried out virtually but I still felt a comfortable working relationship could be established. The rest now is down to me! Thank you.
Medical Director, North East England
I have enjoyed working with Fiona massively over the last few months. I had not had career coaching before and did not know what to expect. She has expertly taken me on a journey with appropriate support and challenge to a career choice/ aspiration that I am now very comfortable with. I would heartily recommend senior medical colleagues who have concerns about career choices use Fiona's services to help them with their decision making process.
Consultant Psychiatrist, London
Fiona is very supportive and professional. She has helped me to work out where to direct my career and on what values to base it on.
Doctor and Global Health Consultant, London
The process of working with Fiona to define my career goals and the strategy to achieve those goals has been really helpful. She used a combination of short written exercises and coaching sessions to help me direct my thinking. Over the several month process I have been able to develop a much clearer picture of my skill strengths and how I can apply them to my advantage as well as having a strategy for continuing to develop my ongoing career direction.
Senior Consultant Medical Microbiologist, North West England
I entered coaching with dread as my issue was looming retirement and no planning. I wanted a coach who was a doctor and who would explore work life balance not leadership strategies and the goals of youth. The worst and best part was the knowledge that I would be challenged each month on progress. It prevented me from failing to progress. What was most useful was learning to put aside all or nothing thinking. My plans for retirement are much more stepwise. I also have had chance to sense check. So retire and come back with combination of weekday time out and blocks of stone for bigger projects have become my strategy for future. One word of warning if your goals are nebulous like retirement consider spacing dialogue 6-8w apart. At my age (58) real life gets in way and 6-8 weeks is more realistic.
Consultant Psychiatrist, West Yorkshire
After resigning from NHS practice and before I started working with Fiona I felt overwhelmed with decisions on where to take my career. I knew I wanted to continue to develop my medical skills and use them to explore options outside of clinical practice. I also had the hugely daunting task of using a new appraisal platform which required hours worth of data imputing which I kept putting off. With Fiona's gentle but challenging guidance I was able to set comprehensive weekly goals and reward myself for completed tasks, even if it was watching trashy tv! Fiona supported me to set my pace to achieve these goals using validated coaching techniques. I would highly recommend coaching to anyone either at a crossroads in their career or who needs further challenge to climb that ladder. There are many professional coaches out there but Fiona celebrates your achievements with you which makes you believe you can continue to succeed in whatever you choose.
Consultant in Public Health Medicine, Public Health England
Fiona is an excellent listener, insightful, easy to talk to about challenging subjects, encouraging and empathetic. The tools and resources provided are very helpful to enable change. The coaching programme helped me manage challenges/complex situations, build personal resilience and confidence and competence in my leadership roles. Fiona was instrumental in helping me make some decisions which are likely to be career defining. I would highly recommend Fiona Day Consulting to other public health/medical colleagues looking for coaching and in leadership or developing leadership roles.
I must admit that I was quite sceptical when I first approached you. I’ve always been quite pragmatic and really wasn’t sure how you could help me. I was amazed by how much help your first session was, and after just 2 sessions I am exactly where I want to be. It may be that this would have happened anyway, over time, but with your help I made things actively happen rather than just drift in to them. Thanks to your help, I understand myself better and I know what I want. Finally, you also helped in very practical ways, covering all the tiniest details. It would never have occurred to me to work out how much I needed / wanted to earn each month, and yet knowing this is so important as it allows me to work out just how much I need to actually work. You also helped me to work out for myself what I wanted, and how best to achieve them. I would definitely recommend you to anyone who feels that they are not quite where they want to be career-wise, or are having difficulties at work.
Practice Manager and Locality Leader
I found that the value of this process was in challenging me to justify my self-perceptions and particularly my negative or self-limiting feelings about myself.
I have gained from my coaching experience a renewed confidence in what I do well, and the ability to give myself credit for things where previously I didn’t fully allow myself to do so.
My coaching experience has helped me define and affirm my values and principles and know what’s really important to me professionally which has brought a clearer plan of how I want to develop and grow in my career.
Consultant Eye Surgeon, North East England
I throughly enjoyed working with Fiona, and would recommend her highly. She encouraged and helped me think about the elements I wanted in my working life and how to achieve them. This helped me make some adjustments to the now to make my current work life more manageable and enjoyable whilst I worked on moving onto the next steps. I have now been successful in securing a new exciting role more in-tuned with my personality and aspirations. I feel excited about the future. Thank you so much!
Medical Registrar, North West England
Fiona has been kind, insightful and non judgemental throughout our sessions. She has provided a framework for me to consider my career in a positive light. With this structure I feel I am capable of approaching future decisions with the resolution and clarity required to make the right choice for me.
General Medicine Consultant and Health Board Quality Lead, New Zealand
Fiona provided some great career coaching for me, supporting meto gain clarity over future direction leading to significantimprovements in work life balance. She worked within a tighttimeframe which was hugely helpful in achieving my goals. I’ddefinitely recommend Fiona as a coach.
Executive Medical Director, NHS Trust, SE England
I have enjoyed working with Fiona during a period of intense challenge and change at my organisation, both prompted by internal leadership issues but also by the pandemic. Indeed, it is a regret that I had not organised coaching support earlier in my medical leadership career. Fiona speaks with great common sense based on considerable experience, and I was always struck at how she could bring a different perspective to the issues I was dealing with. This was particularly true of her deep understanding of how people think and react, enabling me to see the other side of some complex discussions. I strongly recommend Fiona's coaching to colleagues in senior leadership roles.
Senior Nurse, South of England
I have known for a long time that I wanted to broaden my horizons and in particular, work more strategically, looking to national work opportunities. However I wasn't sure quite what form this would take or how to achieve it. Time spent exploring these issues with Fiona was fundamental in really helping me to understand what I wanted to achieve professionally - both in the short and long term - and how I could go about fulfilling these goals in practical and realistic ways. I feel in a different place now and really do consider that I have ALL the skills, opportunities and ability to achieve my best. I thoroughly recommend that anyone asking the same questions, access coaching time with Fiona - you won't look back!
Consultant Surgeon and Clinical Lead, Leeds
Working with Fiona has given me an excellent framework to begin my leadership journey. We focussed on specific challenges based on my own experiences and produced workable solutions which I could test in practice. This gave me confidence to take on more difficult problems. The leadership 360 exercise was immensely useful in highlighting areas for development.
GP Partner and NHS Non Executive Director
Fiona was very accommodating when helping me at short notice with some career-related feedback. She was able to bring the feedback to life for me and scrutinise it in a manner that made it genuinely useful for my own personal and career development. Her ability to put you at ease and recognise and utilise the positives, whilst at the same challenging you to explore beyond your comfort zone, is a real strength of her coaching style.
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